We are always looking to make life easier. You don’t want to waste time dealing with unnecessary service requests, queues or hold music that just serves to annoy you.
Outages lead to irritations – and that’s exactly what you aim to avoid. You want to focus on your work, not on things that you have no influence over. So choose QR Connect and optimise the service process, starting from the end user. Our simplicity has a positive impact on your organisation, allowing you to stay focused on what you do best!
THE QR CONNECT TEAM
QR Connect was devised as a response to the challenge identified by customers of quickly processing service calls and faults. It optimizes service provision and improves the user experience of service processes. QR Connect reduces the number of service calls to a helpdesk, and simplifies processes around empty toners, relocations and returns. Furthermore, it offers quick access to information, instructions and manuals.
The QR Connect team simplifies your work environment by allowing employees to access support with a single scan. There is no expensive hardware or large investment involved. Users simply scan the unique QR code and can then see what they want to find out about a particular machine. The relevant supplier is automatically notified so they can handle the report and find a solution. Consequently, your employees have less to worry about, and you have more control over your partnership with your suppliers!
Would you like to find out how we can implement QR Connect in your processes? Get in touch with us using the form below. We will be very happy to demonstrate how you can benefit from our solution!
Find out how we can implement QR Connect in your processes.
Get in touch with us using the form below. We will be very happy to demonstrate how you can benefit from our solution