Service
Processes
Made easy

With QR Connect users have a solution within easy reach. When machines break down or malfunction service triggers resolve the problem. Via QR Connect, you quickly and simply record frequent faults and the solutions become fully automatized.

QR Connect uses modern technology to make data collection, dealing with machine issues and generating reports much easier. It is efficient and eliminates mistakes, taking the stress off your employees’ hands and optimizing your service processes.

Fault, transfer request or out of toner? Then all you have to do is scan the QR code, which brings up a clear menu with just the right number of options, from where you select the correct service flow with only a few clicks. The machine’s location is reported and an appropriate solution or action is immediately set in motion. It’s that simple!

Research shows that most employees only download a service app if they have a work phone. QR Connect avoids this problem, as the system does not require an app. This simple and user-friendly solution delivers large efficiency gains to every SME and larger business, particularly when the business uses service flows in which suppliers are requested to perform specific actions. QR Connect reports the service request, records the lead time and also checks KPIs.